- #TLS MAC MAIL SETTINGS UPDATE#
- #TLS MAC MAIL SETTINGS FULL#
- #TLS MAC MAIL SETTINGS WINDOWS 10#
- #TLS MAC MAIL SETTINGS PASSWORD#
#TLS MAC MAIL SETTINGS FULL#
Your mail app may enter just the first part for you rather than the full address - make sure you correct that by providing the entire email address. For example, if your email address is you would use as the username, not just 'john'.
Username: Enter your full email address. Additional: Look for an option called " IMAP Path Prefix" (often found under an 'advanced' section in your mail app) and set it to the following in all capital letters: INBOX. If you see a Cleartext option or simply 'none' this will definitely not work. 
Authentication: Password, MD5-Challenge-Response (CRAM-MD5), or (Thunderbird only) Encrypted Password. You may alternately use port 993 with SSL enabled. IMAP Ports: 143 with StartTLS enabled (sometimes just called TLS). #TLS MAC MAIL SETTINGS PASSWORD#
Note that this password is not your Client Centre or Plesk password, it is unique to the email address as you (or someone else) configured it in Plesk. If you don't know the email account password you can reset it by following the directions found here.
Password: Enter your email account password. For example, if your email address is you would use as the username, not just 'john'. Server or Hostname: Use your server hostname for this. This field is often called server, server name, hostname or something similar. If you are using Windows 7 or 8, this trick might work for you, but is not guaranteed. 
#TLS MAC MAIL SETTINGS WINDOWS 10#
If using Windows: you must be using Windows 10 or newer. Thunderbird for Mac/Windows/Linux: 45.6+. 
#TLS MAC MAIL SETTINGS UPDATE#
Apple Mail for Mac: Update your Operating System to at least El Capitan - macOS 10.12 - before attempting to configure your mail accounts. Here is a list of known compatible operating systems and mail apps: You must be using the latest version of your mail application to work with this tech. An updated mail app and Operating System: Our servers support only the latest in security standards (TLSv1.2+ as of Jan 2022). It is safe to access email from an open hotspot once configured for TLS, but it is not safe to initially configure an email account using an open WiFi hotspot. A secure Internet connection: Be sure not to initially configure any email accounts on an untrusted connection such as a public WiFi hotspot. Here you will see "Server Name" and, in parenthesies, you will find the hostname to use. You can find the server hostname in the Client Centre by logging in, and choosing "Settings" beside the plan that hosts this domain. Your server hostname: It will look something like. Confirmed access: Ensure you can access your email account using webmail before proceeding with the configuration of your mail program. Note that if you have transferred hosting to Websavers, you will still need to create the email accounts that you previously had set up with the old hosting company in your new hosting panel (unless we have done this for you and provided you with usernames and passwords for email accounts). 
An email account: you must create your email account in your hosting control panel (ex: Plesk) prior to entering in these details in your email app. If you need a detailed guide to walk you through setting up your mail app, please see our guides page. This is not a step-by-step guide for your mail application, but it does provide you with the settings to enter in your mail app. It describes everything you need to access your email accounts hosted with Websavers. This is the Websavers mail settings reference. What mail server settings should I be using?
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